1. Introduction
Prestige Renovations NSW Pty Ltd (ABN 90 680 694 286), trading as Prestige Bathroom Renovations, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
2. Information We Collect
We collect personal information when you:
- Submit a contact or quote request form
- Contact us by phone or email
- Book a consultation or site visit
- Send us photos of your bathroom for assessment
This may include your name, phone number, email address, property address, and project details.
Our website also automatically collects basic usage data such as IP address, browser type, and pages visited.
3. How We Use Your Information
We use your information to:
- Provide quotes and deliver our renovation services
- Communicate about your project
- Respond to enquiries
- Improve our website and services
- Comply with legal requirements
4. Sharing Your Information
We may share your information with:
- Our subcontractors and suppliers (as needed for your project)
- Professional advisors (accountants, lawyers, insurers)
- Government authorities (when required by law)
We do not sell or rent your personal information to third parties.
5. Data Security
We use secure systems and limit access to your personal information to authorised personnel only. Our website uses SSL encryption to protect data transmission.
6. Your Rights
Under Australian privacy laws, you have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your information
- Opt out of marketing communications
7. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You can configure your browser to refuse cookies if preferred.
8. Contact
Questions about this policy or your personal information? Contact us:
- Phone: 0402 121 111
- Email: info@prestigebathroomrenovations.com.au